1. What Information We Collect
We may collect personal information including but not limited to:
• Full name
• Date of birth
• Contact details (phone, email, address)
• Medicare and health fund information
• Medical history and treatment notes
• Appointment history
• Payment and billing information
• Any information you provide via our contact forms, email, phone or in person
2. How We Collect Information
We collect personal information when you:
• Make an enquiry via our website, email or phone
• Attend an appointment or consultation
• Fill out patient registration forms
• Use our online forms (e.g. eligibility check, bookings)
• Subscribe to our newsletter
3. Why We Collect Your Information
We collect personal information to:
• Provide dental services and treatment
• Maintain accurate medical records
• Process payments and health fund claims
• Communicate with you about your care or appointments
• Send reminders, updates or promotions (only with your consent)
• Comply with legal and regulatory requirements
4. Disclosure of Your Information
Your information may be shared with:
• Other healthcare professionals involved in your treatment
• Medicare, health funds or government agencies (when required)
• External service providers (e.g. IT, payment systems) – *TBC by clinic*
• Only where necessary and in accordance with privacy laws
We do not sell or share your information for marketing purposes.
5. Storage and Security
We store your information in both electronic and/or paper-based formats and take reasonable steps to protect it from misuse, loss or
unauthorised access. Our systems are protected by firewalls, secure passwords and access controls.
6. Access and Corrections
You have the right to:
• Request access to your personal information
• Ask for corrections if you believe any details are inaccurate or incomplete
Please contact us in writing to make a request.
7. Website and Cookies
We may collect basic analytics data when you visit our website (e.g. IP address, browser type, time of visit). Cookies may be used to enhance your experience — you can disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
9. Contact Us
For questions about this policy or your personal information, please contact:
Sarina Dental Care
Shop 4, Central Street Plaza, 22 Central Street, Sarina QLD 4737
(07) 4943 0083
sarinadental@gmail.com
